The Resource 10 Essential Reception Skills, Video Education Australasia, (evideo)

10 Essential Reception Skills, Video Education Australasia, (evideo)

Label
10 Essential Reception Skills
Title
10 Essential Reception Skills
Statement of responsibility
Video Education Australasia
Title variation
Ten Essential Reception Skills
Contributor
Subject
Genre
Language
eng
Summary
Every day visitors make judgments about your organization by the quality of the reception they receive. This program teaches you the ten essential skills every receptionist needs to deliver a winning welcome. Topics covered include personal presentation, displaying your name, cleaning and organizing work space, professional greeting, acknowledging multiple visitors, respecting everybody, being a good communicator, establishing a willingness to help, managing a wait period, and avoiding pet hates
Cataloging source
AzPhAEM
Characteristic
videorecording
Intended audience
11 & up
http://library.link/vocab/relatedWorkOrContributorName
  • Films on Demand
  • Films for the Humanities & Sciences (Firm)
  • Films Media Group
  • Video Education Australasia
Runtime
14
http://library.link/vocab/subjectName
  • Business communication
  • Business etiquette
  • Communication
  • Etiquette
  • Office management
  • Office practice
  • Receptionists
  • Technology
Technique
live action
Label
10 Essential Reception Skills, Video Education Australasia, (evideo)
Link
https://www.nclive.org/cgi-bin/nclsm?url=http://fod.infobase.com/PortalPlaylists.aspx?xtid=49899
Instantiates
Publication
Note
  • Encoded with permission for digital streaming by Films Media Group on November 11, 2012
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware
Accompanying material
instructional materials (online)
Color
multicolored
Configuration of playback channels
unknown
Contents
Personal Presentation (0:59) -- Display Personal Name (0:46) -- Clean and Organized Workplace (1:16) -- Professional Greeting (3:31) -- Acknowledge Multiple Visitors (0:55) -- Respect Everyone (1:34) -- Good Communicator (1:07) -- Willingness to Help & Managing the Waiting Period (1:55) -- Avoid Certain Behaviors (0:49) -- Credits: 10 Essential Reception Skills (0:19)
Dimensions
unknown
Extent
1 streaming video file (14 min.)
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Medium for sound
other
Other physical details
sd., col. +
Publisher number
49899
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • other
  • remote
System control number
  • 100049899
  • 100049899
  • (OCoLC)823894226
System details
  • Mode of access: Internet
  • System requirements: FOD playback platform
Video recording format
other
Label
10 Essential Reception Skills, Video Education Australasia, (evideo)
Link
https://www.nclive.org/cgi-bin/nclsm?url=http://fod.infobase.com/PortalPlaylists.aspx?xtid=49899
Publication
Note
  • Encoded with permission for digital streaming by Films Media Group on November 11, 2012
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware
Accompanying material
instructional materials (online)
Color
multicolored
Configuration of playback channels
unknown
Contents
Personal Presentation (0:59) -- Display Personal Name (0:46) -- Clean and Organized Workplace (1:16) -- Professional Greeting (3:31) -- Acknowledge Multiple Visitors (0:55) -- Respect Everyone (1:34) -- Good Communicator (1:07) -- Willingness to Help & Managing the Waiting Period (1:55) -- Avoid Certain Behaviors (0:49) -- Credits: 10 Essential Reception Skills (0:19)
Dimensions
unknown
Extent
1 streaming video file (14 min.)
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Medium for sound
other
Other physical details
sd., col. +
Publisher number
49899
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • other
  • remote
System control number
  • 100049899
  • 100049899
  • (OCoLC)823894226
System details
  • Mode of access: Internet
  • System requirements: FOD playback platform
Video recording format
other

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