The Resource Best, No Need to be Cheap If You Are<U+0085>, Mike Hohnen, (ebook)

Best, No Need to be Cheap If You Are<U+0085>, Mike Hohnen, (ebook)

Label
Best, No Need to be Cheap If You Are<U+0085>
Title
Best
Title number
No Need to be Cheap If You Are<U+0085>
Statement of responsibility
Mike Hohnen
Creator
Contributor
Subject
Genre
Language
eng
Summary
Inspired by the principles developed in the "Service Profit Chain", Mike Hohnen takes you through each of the steps needed to create an outstanding service business. We live in a world of abundance - there is plenty of choice everywhere. And since 2008 we have experienced significant drops in demand as consumers became more careful. The result is a widening gap between supply and demand in virtually any category you can imagine. When that happens, many companies have a knee-jerk reaction, and the recipe is more or less always the same: initiate rigorous cost-cutting programs, reduce staff and/or services, offer discounts in many forms, and increase advertising aggressively. This, however, is the equivalent of trying to steer and brake as your car begins to skid on black ice while going through a sharp curve. As you hit that declining demand curve, you need to perform what at first seems like a counter intuitive move: hold your price, increase your services, improve your quality, and narrow your focus in the market. In this book, you will not only understand why but also see how you can do that
Cataloging source
Midwest
http://library.link/vocab/creatorName
Hohnen, Mike
Index
no index present
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
hoopla digital
http://library.link/vocab/subjectName
Business Development
Target audience
adult
Label
Best, No Need to be Cheap If You Are<U+0085>, Mike Hohnen, (ebook)
Link
Instantiates
Publication
Distribution
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Isbn
9781456606800
Isbn Type
(electronic bk.)
Media category
computer
Media MARC source
rdamedia
Media type code
c
Publisher number
MWT12265920
Specific material designation
remote
Stock number
12265920
System control number
MWT12265920
System details
Mode of access: World Wide Web
Label
Best, No Need to be Cheap If You Are<U+0085>, Mike Hohnen, (ebook)
Link
Publication
Distribution
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
unknown
Extent
1 online resource
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Isbn
9781456606800
Isbn Type
(electronic bk.)
Media category
computer
Media MARC source
rdamedia
Media type code
c
Publisher number
MWT12265920
Specific material designation
remote
Stock number
12265920
System control number
MWT12265920
System details
Mode of access: World Wide Web

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