The Resource Conversations about job performance : a communication perspective on the appraisal process, Michael E. Gordon and Vernon D. Miller, (ebook)

Conversations about job performance : a communication perspective on the appraisal process, Michael E. Gordon and Vernon D. Miller, (ebook)

Label
Conversations about job performance : a communication perspective on the appraisal process
Title
Conversations about job performance
Title remainder
a communication perspective on the appraisal process
Statement of responsibility
Michael E. Gordon and Vernon D. Miller
Creator
Contributor
Subject
Genre
Language
eng
Summary
Researchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it difficult to provide feedback on performance to their employees. We offer a Communication- Centered Approach (CCA) to performance appraisal that is focused on its most challenging part, viz., the appraisal interview. The CCA is intended to facilitate this discussion between managers and their employees by addressing the communication issues involved in preparing for, conducting, and reporting the results of a conversation about job performance. The CCA is useful because, despite the continuing evolution of performance appraisal, a conversation about the employee's performance is still a very important component of the latest systems. Also, focusing on communication offers a valuable perspective on all aspects of performance appraisal: defining performance and its various facets; how performance information is given and perceived; and the interactional context that affects the meaning of feedback. The CCA, in other words, offers ideas pertinent to the preinterview, interview, and post-interview phases of the performance appraisal process that make discussions of employee performance more effective. Importantly, the communication literature that is the basis for each of these ideas is described and illustrations are offered of how the conceptual foundation may be translated into practice. Samples of materials consistent with the CCA that were developed at a renowned research and development laboratory are woven into the presentation
Member of
Additional physical form
Also available in print.
Cataloging source
MiAaPQ
http://library.link/vocab/creatorName
Gordon, Michael E.
Dewey number
658.3125
Index
index present
LC call number
HF5549.5.R3
LC item number
G673 2012
Literary form
non fiction
Nature of contents
  • dictionaries
  • abstracts summaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Miller, Vernon D
  • NC Live eBook Central
Series statement
Human resource management and organizational behavior collection,
http://library.link/vocab/subjectName
  • Employees
  • Communication in personnel management
Target audience
specialized
Label
Conversations about job performance : a communication perspective on the appraisal process, Michael E. Gordon and Vernon D. Miller, (ebook)
Link
https://ebookcentral.proquest.com/lib/cmlibrary-ebooks/detail.action?docID=876641
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 213-253) and index
Color
multicolored
Contents
Preface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index
Dimensions
unknown
Edition
1st ed.
Extent
1 electronic text (xii, 265 p.)
File format
multiple file formats
Form of item
online
Governing access note
Access restricted to authorized users and institutions
Isbn
9781606490754
Isbn Type
(electronic bk.)
Other control number
10.4128/9781606490754
Other physical details
digital file.
Publisher number
2
Reformatting quality
access
Reproduction note
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Specific material designation
remote
System control number
  • EBC876641
  • (OCoLC)772396573
  • (CaBNVSL)swl00400341
  • (MiAaPQ)EBC876641
  • (Au-PeEL)EBL876641
  • (CaPaEBR)ebr10522200
  • (CaONFJC)MIL420486
  • (OCoLC)772396573
System details
  • Mode of access: World Wide Web
  • System requirements: Adobe Acrobat reader
Label
Conversations about job performance : a communication perspective on the appraisal process, Michael E. Gordon and Vernon D. Miller, (ebook)
Link
https://ebookcentral.proquest.com/lib/cmlibrary-ebooks/detail.action?docID=876641
Publication
Bibliography note
Includes bibliographical references (p. 213-253) and index
Color
multicolored
Contents
Preface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index
Dimensions
unknown
Edition
1st ed.
Extent
1 electronic text (xii, 265 p.)
File format
multiple file formats
Form of item
online
Governing access note
Access restricted to authorized users and institutions
Isbn
9781606490754
Isbn Type
(electronic bk.)
Other control number
10.4128/9781606490754
Other physical details
digital file.
Publisher number
2
Reformatting quality
access
Reproduction note
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Specific material designation
remote
System control number
  • EBC876641
  • (OCoLC)772396573
  • (CaBNVSL)swl00400341
  • (MiAaPQ)EBC876641
  • (Au-PeEL)EBL876641
  • (CaPaEBR)ebr10522200
  • (CaONFJC)MIL420486
  • (OCoLC)772396573
System details
  • Mode of access: World Wide Web
  • System requirements: Adobe Acrobat reader

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