The Resource Customer focus, Rai Trade (Firm), (evideo)

Customer focus, Rai Trade (Firm), (evideo)

Label
Customer focus
Title
Customer focus
Statement of responsibility
Rai Trade (Firm)
Contributor
Subject
Genre
Language
eng
Summary
A customer orientation is essential to successful product and market development. Module one of this program demonstrates the concept of key account management by way of the Dutch oil company NAM, which proactively develops solutions to potential client problems, while module two extends that concept to include the operations of R.S. Components in the U.K. Module three analyzes how seemingly homogeneous goods, such as paper, are differentiated in Finland to better satisfy consumer needs
Member of
Cataloging source
AzPhAEM
Characteristic
videorecording
http://library.link/vocab/relatedWorkOrContributorName
  • Films on Demand
  • Films for the Humanities & Sciences (Firm)
  • Films Media Group
  • Rai Trade (Firm)
Runtime
29
Series statement
Global Business: New Ways to Improve the Bottom Line
http://library.link/vocab/subjectName
  • Branding (Marketing)
  • Business planning
  • Globalization
  • International business enterprises
  • Marketing
  • Social change
Technique
live action
Label
Customer focus, Rai Trade (Firm), (evideo)
Link
https://www.nclive.org/cgi-bin/nclsm?url=http://fod.infobase.com/PortalPlaylists.aspx?xtid=10835
Instantiates
Publication
Note
  • Encoded with permission for digital streaming by Films Media Group on Sept. 19, 2005
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware
Antecedent source
unknown
Color
multicolored
Configuration of playback channels
unknown
Contents
Customer Focus (2:37) -- Closer to the Customer (1:38) -- Long-Term Partnership (2:33) -- Knowledge Transfer (1:36) -- Management for Components (3:05) -- Creating the Cooperation (4:14) -- Long-Term Planning (1:54) -- Commodities in Business (3:02) -- Competitive Strategies (5:57)
Dimensions
unknown
Extent
1 streaming video file (29 min.)
File format
unknown
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Level of compression
unknown
Medium for sound
other
Other physical details
sd., col., digital file.
Publisher number
  • 10831s
  • 10835
Quality assurance targets
unknown
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
  • 100010835
  • 100010835
  • (OCoLC)707968202
System details
  • Mode of access: Internet
  • System requirements: FOD playback platform
Video recording format
other
Label
Customer focus, Rai Trade (Firm), (evideo)
Link
https://www.nclive.org/cgi-bin/nclsm?url=http://fod.infobase.com/PortalPlaylists.aspx?xtid=10835
Publication
Note
  • Encoded with permission for digital streaming by Films Media Group on Sept. 19, 2005
  • Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware
Antecedent source
unknown
Color
multicolored
Configuration of playback channels
unknown
Contents
Customer Focus (2:37) -- Closer to the Customer (1:38) -- Long-Term Partnership (2:33) -- Knowledge Transfer (1:36) -- Management for Components (3:05) -- Creating the Cooperation (4:14) -- Long-Term Planning (1:54) -- Commodities in Business (3:02) -- Competitive Strategies (5:57)
Dimensions
unknown
Extent
1 streaming video file (29 min.)
File format
unknown
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Level of compression
unknown
Medium for sound
other
Other physical details
sd., col., digital file.
Publisher number
  • 10831s
  • 10835
Quality assurance targets
unknown
Reformatting quality
unknown
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System control number
  • 100010835
  • 100010835
  • (OCoLC)707968202
System details
  • Mode of access: Internet
  • System requirements: FOD playback platform
Video recording format
other

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