The Resource High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce, Micah Solomon, (ebook)

High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce, Micah Solomon, (ebook)

Label
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce
Title
High-tech, high-touch customer service
Title remainder
inspire timeless loyalty in the demanding new world of social commerce
Statement of responsibility
Micah Solomon
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
MiAaPQ
http://library.link/vocab/creatorName
Solomon, Micah
Dewey number
658.8/12
Index
index present
LC call number
HF5415.5
LC item number
.S6219 2012
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • NC Live eBook Central
  • ProQuest (Firm)
http://library.link/vocab/subjectName
  • Customer services
  • Customer services
  • Customer loyalty
  • Social media
Label
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce, Micah Solomon, (ebook)
Link
https://www.nclive.org/cgi-bin/nclsm?url=https://ebookcentral.proquest.com/lib/cmlibrary-ebooks/detail.action?docID=909666
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
pt. 1. Timeliness and timelessness -- pt. 2. High-tech, high-touch anticipatory customer service -- pt. 3. The rise of self-service and social media--and other seismic shifts
Dimensions
unknown
Extent
xiii, 194 p.
Form of item
  • online
  • electronic
Reproduction note
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Specific material designation
remote
System control number
  • EBC909666
  • (MiAaPQ)EBC909666
  • (Au-PeEL)EBL909666
  • (CaPaEBR)ebr10558901
  • (CaONFJC)MIL400091
  • (OCoLC)793193173
Label
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce, Micah Solomon, (ebook)
Link
https://www.nclive.org/cgi-bin/nclsm?url=https://ebookcentral.proquest.com/lib/cmlibrary-ebooks/detail.action?docID=909666
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
pt. 1. Timeliness and timelessness -- pt. 2. High-tech, high-touch anticipatory customer service -- pt. 3. The rise of self-service and social media--and other seismic shifts
Dimensions
unknown
Extent
xiii, 194 p.
Form of item
  • online
  • electronic
Reproduction note
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Specific material designation
remote
System control number
  • EBC909666
  • (MiAaPQ)EBC909666
  • (Au-PeEL)EBL909666
  • (CaPaEBR)ebr10558901
  • (CaONFJC)MIL400091
  • (OCoLC)793193173

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