Coverart for item
The Resource Mastering civility : a manifesto for the workplace, Christine Porath

Mastering civility : a manifesto for the workplace, Christine Porath

Label
Mastering civility : a manifesto for the workplace
Title
Mastering civility
Title remainder
a manifesto for the workplace
Statement of responsibility
Christine Porath
Creator
Author
Subject
Language
eng
Summary
  • A full-length guide based on the author's New York Times article, "No Time to Be Nice at Work," demonstrates how to enhance workplace effectiveness by mastering the skills of professional civility
  • "From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility. Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can't. Ultimately incivility cuts the bottom line. In [this book], Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces."--Amazon.com
Cataloging source
DLC
http://library.link/vocab/creatorName
Porath, Christine Lynne,
Dewey number
650.1/3
Illustrations
forms
Index
index present
LC call number
HF5549.5.M6
LC item number
P67 2016
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Employee morale
  • Courtesy in the workplace
  • Interpersonal relations
  • Work environment
  • Organizational behavior
Label
Mastering civility : a manifesto for the workplace, Christine Porath
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references (pages [191]-221) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Part I: The stakes: the high costs of incivility and the potential gains of civility. Clueless ; Sidelined ; Civility buys everything ; The incivility bug -- Part II: Civility checkup: how are you doing and how you can improve. Are you civil? ; The fundamentals ; Judge not ; Give more ; Practice E-civility -- Part III: Lift your organization: cycle to civility. Recruit ; Coach ; Practice -- Part IV: Lift yourself: handling incivility if you're the target. Your antidote to incivility ; Conclusion -- Tools: additional actions to become your best, most civil self -- Actions and impact for your group and organization
Dimensions
22 cm
Edition
First Edition.
Extent
viii, 230 pages
Isbn
9781455568987
Lccn
2016028809
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
forms
System control number
  • ocn946216350
  • (OCoLC)946216350
  • 1943357
Label
Mastering civility : a manifesto for the workplace, Christine Porath
Publication
Copyright
Bibliography note
Includes bibliographical references (pages [191]-221) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Part I: The stakes: the high costs of incivility and the potential gains of civility. Clueless ; Sidelined ; Civility buys everything ; The incivility bug -- Part II: Civility checkup: how are you doing and how you can improve. Are you civil? ; The fundamentals ; Judge not ; Give more ; Practice E-civility -- Part III: Lift your organization: cycle to civility. Recruit ; Coach ; Practice -- Part IV: Lift yourself: handling incivility if you're the target. Your antidote to incivility ; Conclusion -- Tools: additional actions to become your best, most civil self -- Actions and impact for your group and organization
Dimensions
22 cm
Edition
First Edition.
Extent
viii, 230 pages
Isbn
9781455568987
Lccn
2016028809
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
forms
System control number
  • ocn946216350
  • (OCoLC)946216350
  • 1943357

Library Locations

    • Beatties Ford Road RegionalBorrow it
      2412 Beatties Ford Road, Charlotte, NC, 28216, US
      35.2676379 -80.8555409
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      6840 Matthews - Mint Hill Road, Mint Hill, NC, 28227, US
      35.1717049 -80.6610649
    • Sugar CreekBorrow it
      NC, US
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