The Resource So You Want To Be A Success At Selling? Part 3 : Difficult Customers, Video Arts (Firm)., (evideo)

So You Want To Be A Success At Selling? Part 3 : Difficult Customers, Video Arts (Firm)., (evideo)

Label
So You Want To Be A Success At Selling? Part 3 : Difficult Customers
Title
So You Want To Be A Success At Selling? Part 3
Title remainder
Difficult Customers
Statement of responsibility
Video Arts (Firm).
Title variation
Difficult Customers
Contributor
Film distributor
Subject
Genre
Language
  • eng
  • eng
  • eng
  • eng
Summary
This third video in a four part series provides sales staff with a better understanding of core sales skills and how to handle three types of difficult customers: the Desperate Ducker, the Disorganized Ditherer, and the Domineering Dictator
Cataloging source
AzPhAEM
Characteristic
videorecording
Intended audience
11 & up
Language note
Closed-captioned
http://library.link/vocab/relatedWorkOrContributorName
  • Films on Demand
  • Films Media Group
  • Video Arts (Firm)
Runtime
29
http://library.link/vocab/subjectName
  • Selling
  • Consumer complaints
  • Consumers
  • Success in business
Technique
live action
Label
So You Want To Be A Success At Selling? Part 3 : Difficult Customers, Video Arts (Firm)., (evideo)
Link
http://www.nclive.org/cgi-bin/nclsm?url=http://fod.infobase.com/PortalPlaylists.aspx?wID=242461&xtid=124188
Instantiates
Publication
Copyright
Note
  • Originally released by Video Arts (Firm), 1983
  • Streaming video file encoded with permission for digital streaming by Films Media Group on October 25, 2016
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
tdi
Content type MARC source
rdacontent
Contents
  • "Disorganized Ditherer": Addressing Objections
  • (3:51)
  • "Domineering Dictator"
  • (3:45)
  • "Domineering Dictator": Vanity
  • (3:08)
  • Difficult Customer Summary
  • (1:50)
  • Credits: So You Want To Be A Success At Selling? Part 3: Difficult Customers
  • (0:36)
  • Handling Difficult Customers
  • (2:11)
  • "Desperate Ducker"
  • (4:41)
  • "Desperate Ducker": Psychology
  • (3:13)
  • "Disorganized Ditherer"
  • (5:27)
Dimensions
unknown
Extent
1 online resource (1 video file (28 min., 53 sec.))
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Media category
computer
Media MARC source
rdamedia
Media type code
c
Medium for sound
other
Other physical details
sound, color.
Publisher number
124188
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • other
  • remote
System control number
  • 100124188
  • 100124188
  • (OCoLC)1004243411
System details
  • Streaming video file
  • System requirements: FOD playback platform
Video recording format
other
Label
So You Want To Be A Success At Selling? Part 3 : Difficult Customers, Video Arts (Firm)., (evideo)
Link
http://www.nclive.org/cgi-bin/nclsm?url=http://fod.infobase.com/PortalPlaylists.aspx?wID=242461&xtid=124188
Publication
Copyright
Note
  • Originally released by Video Arts (Firm), 1983
  • Streaming video file encoded with permission for digital streaming by Films Media Group on October 25, 2016
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Configuration of playback channels
unknown
Content category
two-dimensional moving image
Content type code
tdi
Content type MARC source
rdacontent
Contents
  • "Disorganized Ditherer": Addressing Objections
  • (3:51)
  • "Domineering Dictator"
  • (3:45)
  • "Domineering Dictator": Vanity
  • (3:08)
  • Difficult Customer Summary
  • (1:50)
  • Credits: So You Want To Be A Success At Selling? Part 3: Difficult Customers
  • (0:36)
  • Handling Difficult Customers
  • (2:11)
  • "Desperate Ducker"
  • (4:41)
  • "Desperate Ducker": Psychology
  • (3:13)
  • "Disorganized Ditherer"
  • (5:27)
Dimensions
unknown
Extent
1 online resource (1 video file (28 min., 53 sec.))
Form of item
online
Governing access note
Access requires authentication through Films on Demand
Media category
computer
Media MARC source
rdamedia
Media type code
c
Medium for sound
other
Other physical details
sound, color.
Publisher number
124188
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • other
  • remote
System control number
  • 100124188
  • 100124188
  • (OCoLC)1004243411
System details
  • Streaming video file
  • System requirements: FOD playback platform
Video recording format
other

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