The Resource Stop, look, and listen : the customer CEO business fable about how to profit from the power of your customers, Chuck Wall, (eaudio)

Stop, look, and listen : the customer CEO business fable about how to profit from the power of your customers, Chuck Wall, (eaudio)

Label
Stop, look, and listen : the customer CEO business fable about how to profit from the power of your customers
Title
Stop, look, and listen
Title remainder
the customer CEO business fable about how to profit from the power of your customers
Statement of responsibility
Chuck Wall
Creator
Contributor
Author
Narrator
Subject
Genre
Language
eng
Summary
Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm and drastically cut costs as a last ditch effort to improve the company's bottom line. Stop, Look, and Listen is the story of how Bob puts the principles put forth in Chuck Wall's Customer CEO. How to Profit from the Power of Your Customers to work. Bob has been running his company as if he controls the customers. Bob is urged to Stop, Look, and Listen, because today, the customers are in control. They are the bosses, the Customer CEOs, and they control the company's destiny. Bob must learn to understand his customers' needs, and more importantly, embrace their power. The three essential steps are to STOP seeing things from the corporate CEO's point of view, LOOK at everything from the customer's point of view, even when it hurts, and LISTEN deeply for what the customers' needs are. This short, entertaining business tale chronicles Bob's ultimate recognition of his customers as CEOs. Author Chuck Wall is an expert in understanding the needs of customers, having interviewed and surveyed more than 100,000 of them in virtually every business category. Chuck has helped hundreds of companies, from the Fortune 100 to start-ups, acquire hundreds of thousands of new customers. Gildan Media and Bibliomotion are proud to bring you another Bibliomotion Audiobook. Featuring exceptional content for today's listener, these notable audiobooks contain the essential tools that can be applied to every facet of your life
Accompanying matter
technical information on music
Cataloging source
Midwest
http://library.link/vocab/creatorName
Wall, Chuck
Form of composition
not applicable
Format of music
not applicable
Literary text for sound recordings
other
PerformerNote
Read by Don Hagen
http://library.link/vocab/relatedWorkOrContributorName
  • Hagen, Don
  • hoopla digital
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
Target audience
adult
Transposition and arrangement
not applicable
Label
Stop, look, and listen : the customer CEO business fable about how to profit from the power of your customers, Chuck Wall, (eaudio)
Link
Instantiates
Publication
Antecedent source
unknown
Capture and storage technique
digital storage
Color
not applicable
Configuration of playback channels
unknown
Dimensions
  • not applicable
  • unknown
Edition
Unabridged.
Extent
1 online resource (1 audio file (1hr., 37 min.))
File format
unknown
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Groove width / pitch
not applicable
Isbn
9781469088914
Isbn Type
(sound recording : hoopla Audio Book)
Kind of cutting
not applicable
Kind of disc cylinder or tape
not applicable
Kind of material
unknown
Level of compression
unknown
Other physical details
digital.
Publisher number
MWT11373538
Quality assurance targets
unknown
Reformatting quality
access
Sound
sound
Special playback characteristics
digital recording
Specific material designation
  • other
  • remote
Speed
other
Stock number
11373538
System control number
MWT11373538
System details
Mode of access: World Wide Web
Tape configuration
not applicable
Tape width
not applicable
Label
Stop, look, and listen : the customer CEO business fable about how to profit from the power of your customers, Chuck Wall, (eaudio)
Link
Publication
Antecedent source
unknown
Capture and storage technique
digital storage
Color
not applicable
Configuration of playback channels
unknown
Dimensions
  • not applicable
  • unknown
Edition
Unabridged.
Extent
1 online resource (1 audio file (1hr., 37 min.))
File format
unknown
Form of item
  • online
  • electronic
Governing access note
Digital content provided by hoopla
Groove width / pitch
not applicable
Isbn
9781469088914
Isbn Type
(sound recording : hoopla Audio Book)
Kind of cutting
not applicable
Kind of disc cylinder or tape
not applicable
Kind of material
unknown
Level of compression
unknown
Other physical details
digital.
Publisher number
MWT11373538
Quality assurance targets
unknown
Reformatting quality
access
Sound
sound
Special playback characteristics
digital recording
Specific material designation
  • other
  • remote
Speed
other
Stock number
11373538
System control number
MWT11373538
System details
Mode of access: World Wide Web
Tape configuration
not applicable
Tape width
not applicable

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