Coverart for item
The Resource The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world, Fred Reichheld with Rob Markey

The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world, Fred Reichheld with Rob Markey

Label
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world
Title
The ultimate question 2.0
Title remainder
how net promoter companies thrive in a customer-driven world
Statement of responsibility
Fred Reichheld with Rob Markey
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Reichheld, Frederick F
Dewey number
658.8/72
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.R439 2011
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Markey, Rob
  • Reichheld, Frederick F
http://library.link/vocab/subjectName
  • Customer relations
  • Consumer satisfaction
  • Customer loyalty
  • Employee motivation
  • Employee loyalty
  • Leadership
  • Success in business
Label
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world, Fred Reichheld with Rob Markey
Instantiates
Publication
Note
Previously published under title: Ultimate question
Bibliography note
Includes bibliographical references (pages 269-270) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
25 cm
Edition
Rev. and expanded ed.
Extent
xi, 290 pages
Isbn
9781422173350
Lccn
2011013248
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
  • ocn701019416
  • 1245974
Label
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world, Fred Reichheld with Rob Markey
Publication
Note
Previously published under title: Ultimate question
Bibliography note
Includes bibliographical references (pages 269-270) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
25 cm
Edition
Rev. and expanded ed.
Extent
xi, 290 pages
Isbn
9781422173350
Lccn
2011013248
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
  • ocn701019416
  • 1245974

Library Locations

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      35.2285213 -80.8421167
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      7015 Morrison Boulevard, Charlotte, NC, 28211, US
      35.1517093 -80.8250892
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